<\/p>\n
\n\tARC \u2014 a firm that helps discounters, specialty retailers, groceries, supply chain organizations and other companies manage handheld devices deployed to frontline workers \u2014 has secured a $60 million investment from Acadia Investment Partners.<\/p>\n
\n\tThe company\u2019s tech aims to mitigate the man-hours and costs involved in maintaining and securing handheld devices. ARC rents kiosks, also known as asset recharge centers, for locking up, charging up, maintaining and monitoring handheld devices used by workers in warehouses, stores, hospitals, airports and other locations.<\/p>\n
\n\tScreens on the kiosks are interactive, enabling workers to communicate issues with their on-the-job handheld devices, including cell phones, body cameras, ring scanners, tablets, wands, RS scanners, or Zebra devices. After any communication, workers store their devices in lockers on the kiosk where they can be charged or temporarily put out of service, and flagged to a manager to check on it. The technology, which is proprietary, also helps management monitor worker productivity via its cloud-based software and data analysis.<\/p>\n
\n\t\u201cEnterprises invest billions in devices designed to amplify worker output. But when those devices aren\u2019t working, aren\u2019t charged, or aren\u2019t readily available, the investment is wasted and worker output goes down,\u201d said Douglas Baldasare, chief executive officer of ARC.<\/p>\n
\n\tBaldasare said his company provides the \u201cinfrastructure and intelligence to solve those challenges upstream\u2026With Acadia\u2019s partnership, we can accelerate our vision to become the technology platform that powers the frontline workforce.\u201d Additional terms of the transaction were not disclosed.<\/p>\n
\n\t\u201cIn the U.S., almost half of the frontline workforce relies on a device to do their job,\u201d Baldasare said. \u201cThe challenge is these devices often go missing, or they sit broken.\u201d<\/p>\n
\t\t\t\t\tDouglas Baldasare<\/p>\n
\n\tBaldasare told WWD the $60 million will be used to continue to grow his business, extend the ARC platform to additional frontline-intensive industries, and to innovate. ARC has been rolled out to all 600-plus Sam\u2019s Club locations in the U.S., all 400-plus Walmarts in Canada, Gap Inc.\u2019s distribution centers in North America, Lululemon\u2019s distribution centers in North America and more.<\/p>\n
\n\tAs the 15-year-old, Philadelphia-based tech firm evolved, it changed its name from ChargeItSpot to ARC. The new investment will further the evolution. <\/p>\n
\n\tAs Baldasare said, \u201cThere\u2019s a certain number of things we have to build to fully support our clients,\u201d and rectify issues that can arise around the hardware, software updates, Wi-Fi connectivity, or other areas, even from the dust in distribution centers getting into the kiosk lockers and the ports of devices.<\/p>\n
\n\t\u201cWe have been learning about these things in this multidimensional environment,\u201d Baldasare said, noting that the company had to build a plenum to push the dust out. (A plenum works with an HVAC system to reduce dust in the air.)<\/p>\n
\n\tWith the new funding from Acadia, ARC has raised over $100 million to date. Robin Hood Ventures was an earlier investor.<\/p>\n
\n\t\u201cARC has the characteristics we look for in a category-defining technology business: a large and persistent problem, a differentiated solution, demonstrated customer value and significant room to scale,\u201d said Harsh Agarwal, founder and managing partner of Acadia Investment Partners, which invests in technology businesses. \u201cAs frontline operations become increasingly technology-dependent, effectively managing the devices that power those operations becomes even more mission-critical. We believe ARC is exceptionally well-positioned to continue its substantial growth trajectory by solving these complex operational problems and defining this category.\u201d <\/p>\n
#ARC #Receives #Million #Equity #Investment #Acadia<\/p>\n","protected":false},"excerpt":{"rendered":"
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